Meet the Experience Makers.

Get to know the Experience Makers behind the most standout customer experiences of the year. Watch “Meet the Experience Makers,” hosted by Katie Martell, and get a closer look at the journeys that turned into powerful digital transformations.

2023

2 mins

The Collaborator 2023 Finalist Saralyssa Gonzalez, IBM Read the blog post

2 mins

The Experience Maker Executive of the Year 2023 Winner | Americas Raghu Vasu, U.S. Bank Read the blog post

2 mins

The Engager 2023 Winner Ronald Gaines, Sunbelt Rentals Read the blog post

2 mins

The Experience Maker of the Year 2023 Winner | Americas Ben Meck, CVS Health Read the blog post

2 mins

The Experience Maker Team of the Year 2023 Finalist | Americas Michael Cingari, Verizon Business Read the blog post

2 mins

The Experience Maker of the Year 2023 Winner | APAC Chris Evans, HESTA Read the blog post

2022

2 mins

The Transformer
2022 Winner
IBM Read the blog post

2 mins

The Engager
2022 Winner
Alma Read the blog post

2 mins

The Advocate
2022 Winner
Currys Read the blog post

2 mins

The Experience Maker Team of the Year - 2022 Winner | Americas City National Bank Read the blog post

2 mins

The Experience Maker Executive of the Year - 2022 Winner | Americas Melanie Babcock, The Home Depot Read the blog post

2 mins

The Experience Maker Executive of the Year - 2022 Winner | Japan Shinya Suda, Astellas Pharma Read the blog post

2 mins

The Experience Maker of the Year - 2022 Winner | APAC Victoria Xiao, Transurban Read the blog post

2 mins

The Experience Maker of the Year - 2022 Winner | EMEA Laura Pezzotta, Barilla Read the blog post

2 mins

The Changemaker
2022 Winner
University of the People Read the blog post

2021

4 mins

Shining Bright
Host
Katie Martell

15 mins

The Experience Maker Executive of the Year - 2021 Winner | Americas Matt Harker, Walgreens Boots Alliance

16 mins

Organizational Agility
2021 Lion Awards Winner
AT&T

16 mins

The Experience Maker of the Year - 2021 Winner | Americas Enrique Negrete, Coca-Cola

16 mins

The Changemaker
2021 Winner
American Red Cross

18 mins

The Maverick
2021 Winner
Doorstep Market

14 mins

The Experience Maker Team of the Year - 2021 Winner | EMEA Klaus Fiedel, Investitionsbank Berlin

15 mins

The Illuminator
2021 Winner
US Census Bureau

13 mins

The Ambassador
2021 Winner
F5

13 mins

The Experience Maker Team of the Year - 2021 Winner | APAC Tabcorp

10 mins

The Experience Maker Team of the Year - 2021 Winner | Americas Bose

2020

1 min

3 Award-Winning Traits
Host
Katie Martell

24 mins

The Magnifier
2020 Winner
Refinitiv

23 mins

The Changemaker
2020 Winner
NCMEC

24 mins

The Closer
2020 Winner
VMware

19 mins

The Ambassador
2020 Winner
Chelsea Kiko, McGraw Hill

18 mins

The Advocate
2020 Winner
Foxtel

18 mins

The Experience Maker Executive of the Year - 2020 Winner Nitin Sethi, IndiGo Airlines